AMG Claims
Help clients to manage all claims efficiently in order to minimize damage and loss and resultant insurance premiums, to deliver timely and accurate claims management reports and deliver access to reliable claims management systems and procedures
Professional and experienced claims management services are an extremely important adjunct to a comprehensive insurance and risk management program. At AMG, we believe that our most significant role is to assist you to identify your exposures to loss, prevent or mitigate the possibility of a loss, and aggressively manage your claim when it occurs. We advocate on your behalf with the insurance carrier to ensure that claims are adjusted properly and paid promptly.
Major claims, either in relation to their complexity or size, require focused management from the outset. We visit the location where the loss occurred and from the outset assist our clients by managing all aspects of the claims process on their behalf so that they can concentrate on the day-to-day business matters.
We liaise directly with all those involved in the claims process, including loss adjusters, insurers/reinsurers and their appointed experts (of which there can be several) to ensure that the claim progresses smoothly and efficiently.
How Does Our Hands-On Claims Commitment Work in Practice?
- Acknowledging all new notifications immediately supplying our initial comments and feedback on the information provided.
- Having bespoke AMG Claim Notification Forms to ensure easy and efficient collection of information, getting the claim notification off to the most effective start.
- Reviewing and evaluating the information provided to us and giving our considered advice on the merits, value and handling of any potential claim or claim.
- Negotiating with Insurers and their solicitors/loss adjusters to ensure that the Insured’s best interests are protected.
- Providing regular updates to our clients.
- Maintaining an accurate record of all claim circumstances and claims notified to us, including reserves held and payments made by Insurers, where known.
- Provide an appropriate claims recording system and where required, provide analysis of claims
- Ensure the selection/appointment of competent loss adjusters, ideally in advance of a loss.
- Monitor the performance of loss adjusters and insurers’ claims settlements and administration
At AMG, we can help you navigate the claims process, providing guidance and advocacy to ensure a smooth and efficient resolution.
Contact AMG
We provide risk management, risk consulting, insurance broking, insurance program management and claims advocacy services.